Help Centre
Here you can find answers to all your questions.
If you do not find what you are looking for please contact us.
Click the links to find out more
What are the numbers on the EcoPro for?
How to change the EcoPro refill
How to change the EcoPro Compact Refills
How to open the EcoPro Compact Housing
Water is not tasting good after changing EcoPro filter refills
How do i dispose of my EcoPro and EcoPro Compact filter refills
How to assemble the EcoPro & EcoPro Compact
Checking for the new plastic compound EcoPro & EcoPro Compact
How to tighten up a loose valve
How to release a "stuck" EcoPro Compact Lid
My filter is discoloured inside