Get help |Troubleshooting a leaking TAPP Water Filter fitting

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If you TAPP fitting has a leak from the kitchen mixer after fitting the most likely cause is a missing washer in between the adapter and the kitchen mixer.

The washer is not always needed, but if your fitting has a leak then adding the washer in most cases will resolve this.

Sometimes you may need some PTFE tape around the adapter threads on the mixer side.

Sometimes 1 washer is not enough, you can try 2, sometimes 2 is too thick so 1 slightly thicker washer works better. Most of the time 1 washer that we supply with the adapter is absolutely ok, just on occasions with some mixers there is some additional messing around but you can always ask us for more washers or find for a few cents at the ironmongery.

If you encounter any difficulty with the grey adapter in plastic - please ask us for a replacement in metal.

Please do contact us directly for help on fitting.