The great taste guarantee

Great taste guaranteed
The great taste of TAPP Water is 100% guaranteed.
We understand taste is very personal, so it is in your hands.
Try TAPP, if you are unsatisfied during the first 45 days we will give you a full refund and you may return your TAPP purchase postage free.
We stand by our guarantee
Try TAPP Water for 45 days in your own home
The best test for TAPP is with you in your own home.
So just purchase your TAPP and try it at home for 45 days.
If you are unsatisfied just let us know, we will collect your purchase and refund your payment.
95% of customers keep their TAPPs
We know this after 2 years enabling households to make the sustainable change and stop using plastic bottles.
Return at no cost
Let's make the return process really simple.
You let us know, send you a Business Reply Postage Label and refund you.
You post the product back to us, postage paid by us.
Simple.
We make buying online really easy
As an online store we know we have to make everything as easy as possible for you.
The advantages of buying through us online are:
*Returns made easy
*Quick and efficient free delivery
*Great customer service
*Lower costs for us, lower prices for you
It's all about the mission
Our mission is to eliminate plastic bottles, for you and the planet.
That means everything we do is focussed on achieving the mission.
We make it easy for you to try TAPP in your own home, we make it easy to return, we make it easy to purchase and deliver efficiently for free using zero-emission vehicles.
Together we will eliminate plastic bottles for drinking water.
Great customer service
Live chat, email, WhatsApp, Voice calls, SMS, Facebook, Twitter, Instagram. You choose and we will be there to respond Mon to Friday 10am to 4pm.
What kind of TAPPHero are you?
Driven by technology

Advanced microfiltration
Our coconut derived activated carbon filters contain micro-pores which are less than 2 nanometers (nanometer=1 billionth of a meter=very, very, very small).
The coconut shell used in the process mean these carbon blocks will have a high surface area with a large number of micro-pores, exactly what we look for in a top quality water filter for use with a kitchen tap.
The carbon blocks themselves give up very little dust as they are very hard and the material used is a green, renewable, harvest-able material.