Get help |Water is slow from the filtered side

<Get Help>

It is customary to use a pump to increase pressure on water in the household and this can affect the way your water filter works.

Pumps are activated by a pressure switch, so on some occasions the filtered side does not create enough pressure to activate the pump and so the pressure coming into the filter is low. Thus the filtered water is also low pressure.

So if your filtered water is slow, you can test out if you pump is affecting the filter flow by the following procedure.

• Open mixer tap on the unfiltered side, confirm there is sufficient flow. (i.e. the pump has activated)
• Open the filtered switch so you now have filtered water, confirm there is sufficient flow (because the pump is still on)

If this works for you then you have the answer.

Just open your tap on unfiltered first and when the pump kicks in switch to filtered.

Just for fun you can check the opposite happens when you open with just filtered water and the flow is slow, but then you open the unfiltered side with TAPP and the flow is magically ok, then switch back to filtered and hey presto you have strong filtered water!