Get help | Why must I change filters regularly?

The quality of your water and the efficiency of the filter’s filtration capacity can only be guaranteed for a usage capacity equivalent to 3 months (EcoPro & PitcherPro) or 2 months (EcoPro Compact or BottlePro)

Our quality parameters for filtering substances and contaminants are above 95% in most cases (depending on the type of contaminant it is higher, for instance, with chlorine filtration efficiency is at 99%).

The filtration of contaminants such as pesticides and herbicides, VOCs, and microplastics do not meet our quality parameters after the maximum months of usage.

If you use your cartridge beyond the stated times, filtration efficiency will decay below our minimum standards.

Keep in mind that carbon is an organically based material that provides a breeding ground for microorganisms on which bacteria can multiply over time.

These bacteria build up behind the filter and contaminate the water in the pipe system. This is normal for all activated carbon filters, regardless of whether you live alone or with many people, or if the filter hasn’t been used for some time.

A quick reminder in case you don’t use the filter for a couple of days: flush for 30 seconds before consumption to avoid bacteria intake.

Our filter cartridges are highly effective at absorbing the smallest substances, contaminants, and particles (1-2 microns) for the time limits stated in a household of up to 6 people.

During 3 months

Our TAPP EcoPro cartridges can filter up to 1200 litres of water, which is equivalent to 400 litres per month or approximately 13 litres per day.
Our TAPP PitcherPro cartridges can filter up to 600 litres of water, which is equivalent to 200 litres per month or approximately 6 litres per day.

During 2 months

TAPP EcoPro Compact refill cartridges can filter up to 300 litres of water, which is equivalent to 150 litres per month or approximately 5 litres per day.
TAPP BottlePro refill cartridges can filter up to 150 litres of water, which is equivalent to 75 litres per month or approximately 2 litres per day.

This amount of water per day perfectly enables you to use your filtered tap water not only for direct consumption but also for cooking, preparing hot beverages, your beloved pets and even watering your indoor plants.

In order to give a little context on how we got to the time stated, it’s important to understand that the quality of filtration is directly proportional to 2 factors:

the quality of the tap water being filtered and
the quantity of the water that has been filtered so far.

This means that if the water is heavily contaminated, or if you live in a household of more than 6 people, we recommend changing a TAPP EcoPro cartridge refill every 2 months, instead of 3, and a TAPP EcoPro Compact cartridge refill every month at least.

After tap water first ran through the filter the growth of bacteria will increase, the carbon block saturates with contaminants and the filter loses its adsorption capacity, which means that, from a microbiological and filtration efficiency point of view, both the quality and safety of your filtered water can no longer be guaranteed. This happens either at 2 or 3 months as stated per product.

The primary function of a water filter is to prevent different rusts and substances from entering your water. All of these contaminants being sieved by the filter don’t go anywhere.

They eventually clog the filter, and after a prolonged time (as stated per product) you may end up drinking all of the contaminants your filter has managed to filter previously.

How to ensure filtration quality at all times?

When you maintain your filter properly and change the cartridge at least every 2 or 3 months as advised for your product, the taste of your water remains consistent and you will stay satisfied with the purity and quality of your filtered water.

And also, learn to trust your own taste buds. If the water doesn’t taste as good after, say, 2.5 months – change the cartridge! Just make sure you never go beyond the maximum duration of your product.

And last but not least, a quick reminder in case you don’t use the filter for a couple of days: flush for 30 seconds before consumption to avoid bacteria intake!